Case Managment

Nobody likes rejection, however, when done correctly and with finesse – a rejection letter can still keep the door open for people to refer you to their friends and family for other legal matters and word-of-mouth referrals. As said previously, good communication skills go a long way to build trust and promote reasonable expectations. Buy [...]

Time is money.  Investigating the many facets of a case and preparing for a case is time consuming. The last thing you or your staff wants to do is waste valuable time or waste the time of an investigator. This chapter deals with the role of an investigator. Why hire one? What to request when [...]

Every state has rules of ethics as to referral fees for lawyers. The Pennsylvania Rules of Ethics allow Pennsylvania attorneys to receive fees for cases that they refer out to other attorneys and they allow Pennsylvania attorneys to receive referral fees. Like any legal transaction, ensure that your agreement is enforceable. Referral fees can be [...]

A contingent fee is any fee for services provided where the fee is only payable if there is a favorable result. A contingency fee arrangement (CFA) provides access to the courts for people who cannot afford to pay attorneys fees and civil litigation costs. Contingency fees also provide a powerful motivation to you the attorney [...]

How often should you follow up with a legal client? How do you explain how different types of cases typically move forward?   Cases take a long time to investigate and settle, not like on television, not like on Law & Order – this has to be conveyed to the PA personal injury client. In our [...]

What should clients expect during their case? Setting expectations is one of the most important facets of a lawyer-client relationship. The client is sitting in your office because something very wrong occurred in their life. By the time a client meets with a personal injury lawyer, they already feel stressed, maligned, powerless, wronged, angry, ignored, [...]